Terms of use and service

What these terms cover

These terms cover your use of this website. Paid work is governed by a written proposal that you accept before paying. If the proposal and these terms differ, the proposal wins for that project. Effective November 7, 2026.

Using this website

The site explains our service. The briefing video and agent examples are real agent outputs on demo companies’ records. They are not client data and not client results. The time calculator multiplies the numbers you enter. It is not a forecast of savings, revenue or cash, and the time you actually get back may be zero.

Please don’t misuse the site, try to break its security, or submit content you don’t have the right to share.

How the service works

1. You show us one recurring task using sample records you are allowed to share.
2. We agree in writing on the inputs, the output, the limits (what the agent may never do and when it must ask you) and the test examples it must pass.
3. We build the simplest setup that does the job, usually in your own ChatGPT or Claude account.
4. We test it on the agreed examples and practice using it with you.
5. We hand it over with a written guide and a handover report. Optional monthly care is a separate agreement.

Acceptance, corrections and refunds

Your proposal lists the written test examples. Final payment is due only after the agent passes them. If it fails, we get the correction opportunity stated in your proposal. If it still fails after that, we refund the service fee you paid for that build. Refunds don’t cover third-party costs you paid directly, such as an AI plan.

This promise depends on you providing the agreed inputs and sample records, timely access to your own accounts, and attendance at the scheduled sessions. If a project stalls for 30 days because of missing inputs, we may close it and keep payment for work completed, as set out in your proposal.

Your responsibilities

• Own the accounts the agent runs in and pay their providers directly.
• Share only data you are allowed to share, and keep passwords to yourself. We will never ask for them.
• Review the agent’s output before acting on it. Agents prepare, sort, flag and draft. You decide.
• Tell us if the task, the data or your accounts change.

What agents don’t do

Agents we set up don’t send messages, move money or delete anything without your approval, and they don’t provide legal, medical, tax, financial or investment advice. AI output can be wrong, incomplete or out of date even after testing. We don’t promise any amount of time saved, sales or savings.

Third-party platforms

Agents depend on services we don’t control, such as ChatGPT, Claude, email and calendar providers. Their features, prices, limits and terms can change. If a change breaks your agent after handover, fixing it falls under any in-scope fix period or care plan in your proposal, or a new quote.

Ownership

At handover you own the instructions, examples and guide written for your agent. We may reuse general methods and know-how, but never your data or confidential details.

Liability

To the extent the law allows, our total liability for any claim about the service is limited to the fees you paid for the project the claim relates to, and we are not liable for indirect or consequential losses such as lost profits. Nothing in these terms limits liability that cannot legally be limited.

Governing law and changes

Busywork Agents is a trade name of ZHM Consulting Inc. Prices are in US dollars unless your proposal says otherwise, and sessions run by video call. These terms are governed by the laws of the State of New York, without limiting any consumer protections that apply where you live. We may update them by posting a new version here; changes don’t affect a proposal you have already accepted.

Contact

Questions about these terms or a proposal: hello@busyworkagents.com.